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CPQ Cloud Login Page is Shown After Clicking Create Quote (Doc ID 2120317.1)

Last updated on DECEMBER 18, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 and later
Information in this document applies to any platform.

Symptoms

From Oracle Sales Cloud (OSC), when attempting to create a new quote, users are instead presented with a login screen instead of being passed to CPQ Cloud.

From Salesforce (SFDC), this can also happen when clicking "New Quote" or "New Oracle Quote".

Cause

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In this Document
Symptoms
Cause
Solution


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