Workflow Not Working When Post Is Edited In Review Mode (Doc ID 2120538.1)

Last updated on MARCH 29, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Workflows, Threads and Collaborations

ACTUAL BEHAVIOR
---------------
When a Workflow is selected in CAP, and the post content is edited in Review Mode, the Workflow doesn't go through.


EXPECTED BEHAVIOR
-----------------------
Even though the review is selected, the workflow should be applicable if selected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a workflow
2. Create a new post
3. In the Create a Post Page select the workflow created in Step 1
4. Fill in the details for the post
5. Click on Post Review
6. The user can publish the post directly on this screen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Creates confusion

Cause

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