How does the options in "Update Work Status" On Collections Dashboard work ?

(Doc ID 2120541.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version and later
Oracle Fusion Advanced Collections - Version and later
Information in this document applies to any platform.


Consequences of "Update Work Status" on Collections Dashboard?

On the Collections Dashboard, one can change the "Work Status" of a delinquency to Follow-up, Hold, Ignore or Open. What does this actually do?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms