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How does the options in "Update Work Status" On Collections Dashboard work ? (Doc ID 2120541.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Advanced Collections - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

Consequences of "Update Work Status" on Collections Dashboard?

On the Collections Dashboard, one can change the "Work Status" of a delinquency to Follow-up, Hold, Ignore or Open. What does this actually do?
 

Solution

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