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Quick Pay - We Cannot Pay New Hire (Doc ID 2120770.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Payroll

When attempting to run a QP on a New Hire,
the following error occurs.

ERROR
-----------------------
"An error occurred when processing element {ELEM_NAME.
(ETNAME=US_RESIDENCE_COUNTY_TAX_PROCESSOR)"
"An error occurred when processing formula US_TAX_HOME_COUNTY."
"An error occurred during formula execution. Contact your help desk.
(ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external
function call error occurred for formula TAXABILITY_RULE_EXISTS, line 14)
An external function call error occurred for formula TAXABILITY_RULE_EXISTS, line 14
An Assertion failure was detected at location pyibtre:3.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run QP on new Hire
2. Error shows



Cause

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In this Document
Symptoms
Cause
Solution
References


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