Can Not Access Enable Dimensions And Metrics Page (Doc ID 2122144.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Territory Management, Quotas

When attempting to go to Enable dimensions and Metrics page
the following error occurs.

ERROR
-----------------------
Specify a valid territory identifier for the dimension parameter
and
Cannot clear entity cache oracle.apps.sales.territoryMgmt.territories.model.entity.TerritoryDimParameterEO because it has modified rows


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator -> Territories
2. Go to Enable dimensions and Metrics
3. Error is returned

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot go to Enable dimension and metrics.

Cause

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