Cannot update/delete data for custom child object via file import
(Doc ID 2122822.1)
Last updated on DECEMBER 02, 2020
Applies to:Oracle Fusion CX Sales Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Accounts, Contacts, Households
Cannot update/delete data from custom child object
Customer loaded data into a Account child object, but it created duplicate data in the child object. Now they want to delete the duplicate data and want to know how to only update it in the future, so duplicates are not created again.
Updating records in custom child object of Account should not create new records. When trying to delete a duplicate record in the child object, it should delete.
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