Opportunities Created Using FBL (Doc ID 2122956.1)

Last updated on APRIL 01, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

Client uses the FBL to create new opportunity records every month and the mapping file (attached) among other fields uses the CustOrigSystemReference and CustOrigSystem fields. The opportunities are getting created during every run, however the Dealer (Organization) is not getting associated to this opportunity for organization records that were created using the OSC UI and they are correctly getting associated to the organizations that were created using the FBL.

We initially assumed that the issue for these opportunities to no getting associated to the organization was due to the lack of the OSR record being present for the orgs that were created using the UI and hence added the OSR record using groovy, this apparently has not resolved the issue.

the following error occurs.

ERROR
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Error: No errors in the import of opportunities but dealer is not getting associated with opty


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Open dealer and create new dealer
3. Import opportunity using FBL and from UI dealer are not getting associated

Cause

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