Invalid Login Error When a User Attempts to Access Employee Website

(Doc ID 2123032.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle TBE Performance Management Cloud Service - Version 16A1 and later
Information in this document applies to any platform.

Symptoms

When a User attempts to log into the Employee Website (EWS) from Taleo Business Edition Perform or Taleo Business Edition Onboard/Offboard, an error occurs.

STEPS
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The issue can be reproduced at will with the following steps:
1. As a Taleo Business Edition (TBE) User, log in to TBE Perform or TBE Onboard/Offboard.
2. Click the Self-Service Notification menu located at the top right of the screen.
3. Click the Access Employee Website link.
4. When prompted, click the Yes - take me to the Employee Website button.

ERROR
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Cause

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