Creating Context-Sensitive Custom Field Takes Over 30 Minutes (Doc ID 2123430.1)

Last updated on JUNE 02, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.1.4.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.1.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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It takes more than 30 minutes to create an Idea, Project, or Charter (Proposal) Context-Sensitive Custom Field (also known as User-Defined Field or UDF).

EXPECTED BEHAVIOR
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It should finish in a few minutes.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Instantis EnterpriseTrack.
2. Navigate to Administration > Application Configuration > Custom Fields > Custom Fields for Charter
3. Click on Create a new User Defined Field and set the Visibility of "Context-Sensitive".

Cause

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