Update Win/Loss Reason Choice List For Outlook

(Doc ID 2123729.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

The "Win/Loss Reason" reason is not updated in Outlook to reflect the changes made in App composer / Manage Standard Lookups / Manager Win/Loss Reasons

The "Win/Loss Reason" field should update and reflect the updated information.

The issue can be reproduced at will with the following steps:
1. Update the "Win/Loss Reason" field via App Composer - Manage Standard Lookups / Manage Win/Loss Reasons
2. Select "Outlook Setup" via AppComposer and select "Generate"
3. Sync Outlook Plugin, changes will not be reflected in App Composer, yet the SUI will update.

The issue has the following business impact:
Due to this issue, users cannot update the Win/Loss Reason field in Outlook and can not utilize it fully.


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