Can Mobile Emails Integrate With OSC? (Doc ID 2124611.1)

Last updated on APRIL 12, 2016

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

Customer would like to know if iPad/iPhone emails can integrate with OSC. User can send emails to a Sales Cloud contact on the Mobile app, but they want the email recorded in Sales Cloud similarly to emails sent from the Outlook client, as closed tasks. Is this possible?
 

Solution

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