Error When Uploading Configuration Data [FATAL Error occurred while migrating dependent data tables] (Doc ID 2124656.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

The Configuration Data module is downloaded using the Bulk Download tool.

Upon uploading this data an error is received. The logs will contain the following (with relevant PRODUCT_FAMILY and UPLOAD_XML):

**********
Record : 1
Category : CONFIGURATION
Action : modify
Error : Errors occurred during the migration. Please see the logs for more details.
Error : Configuration
=========================================[PRODUCT_FAMILY]========
INFO Starting the migration process.
INFO Starting to save data to database.
INFO Completed saving data to database.
INFO Starting to migrate dependent data tables.
INFO Starting to save data to database.
INFO Completed saving data to database.
FATAL Error occurred while migrating dependent data tables
INFO Unable to complete the migration process.
XML : [UPLOAD_XML]
**********
Near Record : 1
Parse Error : Error while uploading.
**********

Cause

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