Error Message When Contract Team Member Role Users Try To Preview The Contracts (Doc ID 2124799.1)

Last updated on MAY 23, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Error message when users try to Preview the contracts.

ERROR
Adobe Reader could not open 'xxxxx.pdf' because it is not either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

STEPS TO REPRODUCE

  1. Login with a user having the "Supplier Contract Team Member" Role
  2. Navigator -> Contract
  3. Search for a Contract and Open it
  4. Click on the Actions -> Preview & Save the PDF
  5. Open the contract PDF and get the error above.

Cause

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