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Oracle Web Center Is Not Reading PO Number Correctly For Scanned Invoices (Doc ID 2125101.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Other Issues

ACTUAL BEHAVIOR
---------------------------
Oracle Web Center is not reading PO number correctly for scanned invoices.
PO numbers are formatted as the static prefix "POATH" followed by either 5 or 10 numerical digits, i.e. "POXXX##########", "POXXX#####", etc.
However, these POs are read as "XXX##########" or "XXX#####" in Oracle Web Center.

EXPECTED BEHAVIOR
--------------------------------
Oracle Web Center must recognize PO numbers as they appear on the scanned PO, i.e. "POXXX##########", "POXXX#####", etc. instead of "XXX##########" or "XXX#####".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process a scanned invoice.
2. In Oracle Web Center, see that the PO number is recognized as "POXXX##########", "POXXX#####", etc. instead of "XXX##########" or "XXX#####"..

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, incorrect PO numbers are being displayed in Oracle Web Center.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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