Failed To Validate A Row In AssessmentEO Error When Saving A Lead

(Doc ID 2125268.1)

Last updated on APRIL 11, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns


We are not able to modify lead qualification scores and get error messages when we try to save. (see attached file)


ERROR
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Failed to validate a row in AssessmentEO


STEPS
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The issue can be reproduced at will with the following steps:

1. Setup and Maintenance --> Manage Sales Lead Assessment Template task --> create a new assessment template duplicating the OOTB one --> Template set is custom business unit set.

2. Setup and Maintenance --> Manage Administrator Profile Values task --> select the new template for MKL_LEAD_ASSESSMENT_TEMPLATE, MKL_LEAD_QUALIFICATION_TEMPLATE_PROFILE and MKL_PARTNER_LEAD_QUALIFICATION_TEMPLATE profile options.

3. Edit lead --> Go to Assessment subtab --> complete the assessment template --> Save and see the error


Cause

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