No Ability To Trigger Update/delete Request To Source Systems For Victim Record Following CDH Merge (Doc ID 2125366.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.10.0.0 version, Data Quality, Customer Hub

No ability to trigger update/delete request to source systems for victim record following CDH Merge

No ability to trigger an update/delete request to source systems for the victim record following a CDH merge. This impacts us since we could be in a situation where a source system has duplicate data for just one record in CDH. In this instance we would like to send an update request to the source system to inactivate the victim record. Please can you confirm how this update request could be triggered and how the OSR for the victim record can be identified given that it would have been re-parented to the surviving record following the CDH merge
 

Solution

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