System Is Creating Action Item For Employee Only Coverage
(Doc ID 2125949.1)
Last updated on JANUARY 20, 2021
Applies to:
Oracle Fusion Benefits - Version 11.1.10.0.0 and laterOracle Fusion Benefits Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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System is creating action item for employee only coverage
When someone is enrolled in employee only coverage, system is creating action item for dependent designation which is not correct.
EXPECTED BEHAVIOR
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Expect Employee Only Option not to trigger any action items
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Benefits > Enrollment
2. Process Life Event and enroll person in Medical Employee Only option
3. Check the Enrollment results and see there is a dependent action item triggered.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |