User With Accounts Receivable Roles Cannot Create Accounting

(Doc ID 2126107.1)

Last updated on OCTOBER 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Other Issues

ACTUAL BEHAVIOR
---------------
User cannot create accounting

An user was trying to create account receivables accounting by create accounting process, all the process ends successful, but we review the report, it shows that there is no transactions to be processed.
We try with another user using the same parameters, and the report shows the accounted transactions.
Both has the role of Billing manager and account receivables manager.

EXPECTED BEHAVIOR
-----------------------
All Users with Accounts Receivables Manager role should be able to perform create accounting action.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator -> receivable balances ->Accounting ->create accounting


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, specific users are unable to perform create accounting.

Cause

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