Correcting States For India In Listen - During Topic Creation (Doc ID 2126108.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Listen and Analyze

ACTUAL BEHAVIOR
---------------
When trying to create a Topic & choosing the location in advanced targeting options, the new states of India are not available for selection.


EXPECTED BEHAVIOR
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For last more than 1 year the States of India are not updated in the location selection in Advanced Options while creating a New Topic.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Listen & Analyze -> Topics
2. Create a New Topic
3. Open Advanced Targeting Options
4. Choose India as country & check the options available for state/region

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
All Indian states cannot be selected for targeting

Cause

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