Social Page Is Not Loading (Doc ID 2126279.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

 
 When trying to open the social page from the home page, the UI is showing loading and the actual page not opening.

 
The issue can be reproduced at will with the following steps:


Note: The navigation worked before and suddenly stopped working .  All environments  stopped working.
Note2: The user did clear cache for browsers,tried  multiple browsers and tried using direct urls. 
Note3: The issue occurs for only one user id   . The user did not make any modification in UI .

 

Cause

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