Dashboards Infolets Not Refreshing Information Immediately In Spanish (Doc ID 2126348.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

One of the dashboards with the issue is "My Team Actual vs Quota".

We have problems with Sales Manager dashboard reports in Spanish. They have a delay in showing the correct information.

In English, we log out and log in again and we can see the correct information. In Spanish, the information is refreshed like 1/2 hour later.

We added the the DISABLE_CACHE_HIT=1 as the last report said, but the information is not refreshed until 15 - 30 minutes later.

Users don't want to have to validate whether the reports are being refreshed in real time.

Changes

Patch Bundle 15 was recently applied to the environment, which included a change to the caching behavior of the Dashboard infolets

Cause

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