Dashboards Infolets Not Refreshing Information Immediately In Spanish

(Doc ID 2126348.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


One of the dashboards with the issue is "My Team Actual vs Quota".

We have problems with Sales Manager dashboard reports in Spanish. They have a delay in showing the correct information.

In English, we log out and log in again and we can see the correct information. In Spanish, the information is refreshed like 1/2 hour later.

We added the the DISABLE_CACHE_HIT=1 as the last report said, but the information is not refreshed until 15 - 30 minutes later.

Users don't want to have to validate whether the reports are being refreshed in real time.


Patch Bundle 15 was recently applied to the environment, which included a change to the caching behavior of the Dashboard infolets


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms