Catalog Does Not Complete Loading After Commerce Cloud Service Version Upgrade (Doc ID 2126436.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When the Catalog tab in the admin UI is selected, it displays the loading icon and never completes loading:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms