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CRM Integration: Gray Screen Appears when User Tries to Disable or Delete an Auto Synch (Doc ID 2126495.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 and later
Information in this document applies to any platform.

Symptoms

When a user tries to disable or delete an auto synch (Setup  > Platform ExtensionsIntegration > Inbound > Management > Auto Synchs > ▼ Auto Synch Details), the screen refreshes to a solid gray color.

    

Cause

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In this Document
Symptoms
Cause
Solution
 User
 Customer Administrator
 A. Another Existing Security Group
 B. Create a New Custom Security Group
 C. Change the Permissions for an Existing Custom Security Group
 Additional Resources
References

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