Social Media Mixer - Deleted Pictures Display As Grey Box

(Doc ID 2126586.1)

Last updated on APRIL 20, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.


On :  Content and Apps

If an image is removed from the Social Network after it is captured by the Social Media Mixer module, the placeholder for the image continues to show up & shows as blank.

If an image is removed from the Social Network, its placeholder should be removed from the Social Media Mixer module also.

The issue can be reproduced at will with the following steps:
1. Create a view
2. Add Social Media Module to the view
3. Configure the module as per requirements & save
4. Moderate the resultant images
5. Now delete one of the approved images from Social Network
6. Check the view

The issue has the following business impact:
Inappropriate UX


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