IE11: Issues On Adding Users To Social Property or Bundles (Doc ID 2126989.1)

Last updated on APRIL 20, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Workflow and Automation

ACTUAL BEHAVIOR
---------------
The users added to the Social Property are not reflected correctly.
The issue is faced in the browser - IE11 Only


EXPECTED BEHAVIOR
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The users once added to the Social Property should show up in the Social Property.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Workflow & automation -> Resources -> Social Property
2. Add a Social Property
3. In the Social Property details, click on Add Users button
4. Choose a couple of users
5. Save the changes
The added users do not reflect in the list of users for the Social Property.
6. Now try to search anything in the Users list
7. Remove the search text
The users shall start appear on the users list.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Customer can not manage user access to the social property correctly. It's critical issue.

Cause

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