Wrong Values In Report Having Resource Quota, Sales Goals And Closed Opportunity Line Revenue (Doc ID 2127240.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Analytics

Customer wants to build a report on Resource Quota by Sales Goal vs Closed Opportunity Line Revenue for Employees

ACTUAL BEHAVIOR
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When Sales Goal is selected along with Resource Quota and Closed Opportunity Line Revenue, the Report displays Closed Opportunity Line Revenue duplicated over multiple records for same Employee (depending on the number of Sales Goal records)

EXPECTED BEHAVIOR
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The Report should display appropriate values in all columns when (any/all) attributes are selected.

STEPS
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The issue can be reproduced at will with the following steps:
1. Build an Analysis on "Sales - CRM Quota Management" Subject Area.
2. Select the following attributes/facts
"Employee"."Employee Name"
"Sales Goal"."Goal Name"
"Resource Quota Facts"."Resource Quota"
"Pipeline Detail Facts"."Closed Opportunity Line Revenue"
3. Set Enable Dimensionality from the 'Advanced' tab of BI Answers

Observe that "Pipeline Detail Facts"."Closed Opportunity Line Revenue" shows Same Closed Opportunity Line Revenue value duplicated over all the records for a given Employee (depending on the number of records returned for multiple Sales Goals)


Cause

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