Mobile Opportunity Object Not Fully Working (Doc ID 2127296.1)

Last updated on APRIL 29, 2016

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Mobile Sales Cloud App

ACTUAL BEHAVIOR
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When first drilling into the opportunity object on the mobile app, and select an opportunity record, no data shows up. All fields are blank.
However, going back to the list view and selecting one of the lists, then select a record from the results, it pulls up fine.

Also, at the same time, when attempting to create an opportunity record, the creation page shows up fine, but data cannot be added. However, a custom list is selected, then clicking the plus object to create a new opportunity, it works as expected.

EXPECTED BEHAVIOR
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Viewing and creating opportunity objects should work regardless of the list selected.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open mobile app.
2. Select Opportunities.
3. View an Opportunity.
4. Go back to Opportunities.
5. Create an Opportunity.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view and create Opportunities using the normal method.

Cause

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