Run Any Job Like Deploy Compensation Plans and it Hangs and Does Not Complete (Doc ID 2127710.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Submit Deploy Compensation Plans and it has been running for 3+ hours.

The request shows status Waiting for a response from the remote asynchronous job


EXPECTED BEHAVIOR
The process should complete in few minutes.  There are only a few performance measure change.

STEPS
1. Modify the performance measure
2. Run plan deployer (Navigator -> Participant Assignments -> Deploy Compensation Plans)

BUSINESS IMPACT
The process is in Running status so it's blocking other Incentive Compensation jobs from starting.

 

 

Cause

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