The User Account is Locked or Disabled > User Does Not Receive Email Containing the Temporary Password (Doc ID 2127986.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Process Cloud Service - Version 15.2.3 and later
Information in this document applies to any platform.

Goal


The user has been locked out of the service, and has requested access from the service administrator. The service administrator has processed the request and granted access to the user, but the user never receives the email with the temporary password.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms