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The User Account is Locked or Disabled > User Does Not Receive Email Containing the Temporary Password (Doc ID 2127986.1)

Last updated on JANUARY 18, 2020

Applies to:

Oracle Process Cloud Service - Version 15.2.3 and later
Information in this document applies to any platform.


The user has been locked out of the service, and has requested access from the service administrator. The service administrator has processed the request and granted access to the user, but the user never receives the email with the temporary password.



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