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Fusion GLobal Payroll: Unable to View Payslip for Some Employees - Payslip Is Not Generated (Doc ID 2128019.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version,  Global Payroll

ACTUAL BEHAVIOR
---------------
When Trying to view the payslip for some employees (from person management, view Payslip UI), this can't be done.

EXPECTED BEHAVIOR
-----------------------
Payslip to be available

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Person management > Search the person number
2. Click on search result
3. Click on View Payslip
4. Payslip is not available for person

Cause

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In this Document
Symptoms
Cause
Solution
References


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