Unable to view Payslip for some employees - payslip is not generated (Doc ID 2128019.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version,  Global Payroll

ACTUAL BEHAVIOR
---------------
When Trying to view the payslip for some employees (from person management, view Payslip UI), this can't be done.

EXPECTED BEHAVIOR
-----------------------
Payslip to be available

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Person management > Search the person number
2. Click on search result
3. Click on View Payslip
4. Payslip is not available for person

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the payslip for employee.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms