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Upgrade from Managed Package 6.0 to 6.0.1 Fails with Error [The post install script failed] (Doc ID 2128701.1)

Last updated on JANUARY 29, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.


When upgrading the Salesforce (SFDC) Managed Package from 6.0 to 6.0.1, the installation fails and the following error is shown:

Unexpected Error
The package installation failed. Please provide the following information to the publisher:

Organization Name: BigMachines
Organization ID: 00Di0000000cGz6
Package: Oracle CPQ Commerce Integration
Version: 6.0
Error Message: The post install script failed.

This only occurs when upgrading 6.0 to 6.0.1. Upgrading from 5.0 to 6.0.1 will be successful.



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