During Approvals Getting Error: The supervisor not found for the submitter

(Doc ID 2128778.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Manage Invoices-Audit Invoices

When attempting to submit invoice for approval
the following error occurs.

The supervisor does not exist. Cause The supervisor not found for the submitter. Action Correct the HCM employee supervisory hierarchy.

The issue can be reproduced at will with the following steps:
1. Create Invoice
2. Initiate Approval

The issue has the following business impact:
Due to this issue, users cannot Approve Invoices


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