During Approvals Getting Error: The supervisor not found for the submitter
(Doc ID 2128778.1)
Last updated on SEPTEMBER 17, 2024
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.10.0.0 version, Manage Invoices-Audit Invoices
When attempting to submit invoice for approval
the following error occurs.
ERROR
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The supervisor does not exist. Cause The supervisor not found for the submitter. Action Correct the HCM employee supervisory hierarchy.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Invoice
2. Initiate Approval
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot Approve Invoices
Cause
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In this Document
Symptoms |
Cause |
Solution |