During Approvals Getting Error: The supervisor not found for the submitter (Doc ID 2128778.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Manage Invoices-Audit Invoices

When attempting to submit invoice for approval
the following error occurs.

ERROR
-----------------------
The supervisor does not exist. Cause The supervisor not found for the submitter. Action Correct the HCM employee supervisory hierarchy.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Invoice
2. Initiate Approval

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Approve Invoices

Cause

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