Approval Of Performance Document Does Not Go To 1/1 Manager (Doc ID 2129308.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Fusion Performance Management, 11.1.10.0.0 version, Approvals

ACTUAL BEHAVIOR
---------------
Approval of Performance Document does not go to 1/1 manager

Manager's manager is not receiving notification their worklist to give approvals when a manager completes a performance document
No items populate the worklist from performance

Managers manager will be able to approve performance documents from the worklist

The issue can be reproduced at will with the following steps:
1. Sign in Fusion Performance Management
2. Trigger workflow email transaction like a manager completes a performance document
3. Notice Manager's manager is not receiving notification their worklist to give approvals when a manager completes a performance document

Cause

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