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Error When Synchronizing CPQ with Sales Cloud For Closed Opportunities of type JBO-MOO:::MOO_CLOSE_OPTY_COMP_RQD (Doc ID 2129310.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Integration

When attempting to syncrhonize the Opportunity from CPQ, the following error occurs.

No se pudo realizar la acción: Actualizar oportunidad
Durante integración: OSC - Crear ítems de ingreso y Forecast
Se produjo un error al comunicarse con el sitio de socio.
Mensaje de error del sitio de socio:
JBO-MOO:::MOO_CLOSE_OPTY_COMP_RQD: MOO-450241You have not associated a competitor with this opportunity. You must add a competitor to the opportunity before you can close it.

1. When trying to synchronize the opportunity from CPQ to OSC

The issue has the following business impact:
Due to this issue, users cannot synchronize the opportunity from CPQ


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