Instance Is Down For Unplanned Downtime

(Doc ID 2129389.1)

Last updated on APRIL 26, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Performance

When attempting to access the application the following error occurs.

The Oracle Cloud environment is currently unavailable. Our team is actively working to resolve this unplanned downtime and to restore your service(s) as quickly as possible

The issue can be reproduced at will with the following steps:
1. click on the application URL
2. notice the error message

The issue has the following business impact:
Due to this issue, no user can access the test environment and UAT is getting delayed


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