Pro and Web Copy/Paste Process Fails but Log File Results Report Successfully Completed (Doc ID 2129751.1)

Last updated on AUGUST 31, 2016

Applies to:

Primavera P6 Professional Project Management - Version 15.2.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.1.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When copying and pasting a Project in P6 Web or Pro, the user does not see the newly copied Project.  If the same user logs out of P6 and back in again as an admin superuser the newly copied Project is visible.  

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Login as P6 user with mid-level OBS/Responsible Manager assignment, say Level 3 (RM3)
(i.e., RM3 is a Responsible Manager in the hierarchy of RM1->RM2->*RM3*->RM4->RM5).
2. Next, Select a Project assigned a lower-level Responsible Manager, say Level 5 (RM5)
(i.e., RM5 is a Responsible Manager in the hierarchy of RM1->RM2->R3->RM4->*RM5*).
3. Copy and Paste Project into same or different EPS node.
4. Result:  Copied Project does not display after pasting, but log file reports successfully completed (see below).

Cause

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