Cannot Create New Quotes Due to the Error: [Could not access the following field: $Setup.BigMachinesNamespaceSettingsc.BigMachines__Dot_Prefix__c.] (Doc ID 2129900.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 and later
Information in this document applies to any platform.

After upgrading to the Salesforce (SFDC) Managed Package v6.0 users are unable to successfully create new quotes due to the following error:

A problem with the OnClick JavaScript for this button or link was encountered:

Could not access the following field:
$Setup.BigMachines__NamespaceSettings__c.BigMachines__Dot_Prefix_c.
Contact your administrator.

Upgrading to Managed Package v6.0

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In this Document

Symptoms

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