Can't Open Any Quotes After Migrating Commerce (Doc ID 2130175.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 Update 1 and later
Information in this document applies to any platform.

Symptoms

When users open a quote they receive the following error:

You have reached this page due to one of the following reasons:

Your session has timed out.
You do not have permission to view the page you were trying to access.
You have entered unsupported characters on the url like '<' or '>'.

If the above error isn't seen, the page refreshes on the Transaction Manager page but the quote is never loaded.

Cause

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