Post Remove button missing in Post Grid

(Doc ID 2130296.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : Publish

Account Administrator does not have the option "Remove" on posts in Publish Post Grid.

The remove option on all posts should be available to all users with role "Administrator" or "Editor" on the account level.

The issue can be reproduced at will with the following steps:
1. Go to Workflow & Automation -> Users
2. Change the role of a user to "Administrator"
3. Login into SRM with this user
4. Go to Publish -> Post Grid
5. On any post, open the menu to delete the post
the option to remove is not available.

The issue has the following business impact:
Due to this issue, users cannot perform their daily activities


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