Impossibility To Edit A Contact (Doc ID 2130376.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Impossibility to Edit a Contact

Our environment has just been updated to Release 11 and now we don't have the possibility to edit a contact anymore.
When we try to click on one there is an error message.


ERROR
-----------------------

ADF_FACES-60097: For more information, please see the server`s error log for an entry beginning with: ADF_FACES-60096: Server Exception during PPR, #5



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Contacts->Edit Contact->error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit a contact in rel 11.

Cause

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