New Lead Channel Shows Error: ORA-00001: Unique Constraint (FUSION.FND_LOOKUP_VALUES_B_U1) (Doc ID 2131407.1)

Last updated on MAY 01, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns

Lead Channel new LOV shows error: ORA-00001: unique constraint (FUSION.FND_LOOKUP_VALUES_B_U1)

When trying to add a new value under the LOV(MKL_LEAD_CHANNEL) using manage standard lookups, we are receiving ORA-00001: unique constraint (FUSION.FND_LOOKUP_VALUES_B_U1) violated error. 


ERROR
-----------------------
ORA-00001: unique constraint (FUSION.FND_LOOKUP_VALUES_B_U1) violated


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup and Maintenance --> Manage Standard Lookups task --> MKL_LEAD_CHANNEL --> add a new lookup value --> see the error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms