Error when exporting Activity with filter criteria (Doc ID 2131430.1)

Last updated on APRIL 29, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Activity Management

When attempting to export the activities, using filter criteria, the export ends in status "Error", with no exported data file.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator -> Setup and Maintenance -> Schedule Export Processes;
2. Export Activity, using the following filter criteria:

AutoLogSource CONTAINS: FUSION
StatusCode <> Complete

3. Activate.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export activities, using filter criteria. With NO filter criteria, the export has the expected behaviour.

Cause

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