BICS Not Connecting To RightNow database on Oracle custhelp.com domain (Doc ID 2131591.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle Business Intelligence Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Business Intelligence Cloud Services (BICS), on attempting to create analysis using the RightNow database, the below scenario is observed:

"The error after 180s is:
ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-29276: transfer timeout "

 

Cause

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