Publish: Post Grid - Delete/Remove Option Unavailable in drop down context menu (Doc ID 2132273.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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"Remove" not appearing as an option on Publish Post Grid. Customer recently noticed that they no longer have the "Remove" option within the post grid.
Customer is an admin, but other admins in the same account/bundle still have this option in SRM.This issue is limiting the ability to remove posts.

EXPECTED BEHAVIOR
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Remove button would appear in drop down list of options.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to Publish
  2. Select post and click the context menu.
  3. View remove option is not present.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot remove desired posts.

Cause

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