Emails Coming Out From Approved Purchase Orders And Sent To Suppliers Are Not In Desired Language (Doc ID 2132899.1)

Last updated on FEBRUARY 07, 2025

Applies to:

Symptoms

Text in emails sent from Approved Purchase Orders to Suppliers is in English, not in Spanish.

1. Email text sent to the approver when the purchase order is submitted for approval. It’s OK, it’s in Spanish

2. Email text sent to supplier contact when the purchase order is approved and communicated to him. Email text is in English, it should be in Spanish

Users expect that the email text sent to the supplier contact should be in Spanish.


Steps To Reproduce
1. Procurement Business Unit, Buyer user preferences, Approver user preferences, Supplier user preferences and Supplier Address language is set in Spanish (E)
2. A purchase order is created and submitted for approval. An email is sent to approver in Spanish, which is expected.
3. When the approver approves the purchase order, an email is sent to the supplier contact. This email is sent in English, but should be in Spanish.

Cause

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