Error When Attempting to Mark an Opportunity as Closed Won [Error:Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, (Specific validation rule error)]
Last updated on MAY 12, 2016
Applies to:Oracle BigMachines Express CPQ Cloud Service for Salesforce.com - Version Spring 16 and later
Information in this document applies to any platform.
When attempting to mark an Opportunity as Closed Won, the following error occurs:
Error:Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, (Specific validation rule error): 
The issue can be reproduced at will with the following steps:
- Navigate to an Opportunity with a valid, syncing, renewable Quote
- Mark Opportunity as Closed Won
- Note error
The Salesforce org has Auto-Renewals active. Also, the Salesforce org has a validation rule on the Quote object which requires certain criteria to be met in order to save the Quote. The validation error is referenced within the error for this issue.
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