ODBC Driver Return An Error - The Oracle BI Server Is Not Currently Running

(Doc ID 2133614.1)

Last updated on OCTOBER 06, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


When attempting to running dashboard / infolet / reports / selecting prompt,
the following error occurs.

Odbc driver returned an error (SQLSetSmtAttrW).
The Oracle BI Server is not currently running

State: 08004. Code: 10092. [NQODBC] [SQL_STATE: 08004] [nQSError: 10092] The Oracle BI Server is not currently running. Cannot connect to server machine
Please have your System Administrator look at the log for more details on this error. (08004)
SQL Issued: {call NQSGetQueryColumnInfo('SELECT "Opportunity"."Status Name" FROM "Sales - CRM Pipeline"')}
SQL Issued: SELECT "Opportunity"."Status Name" FROM "Sales - CRM Pipeline"

The issue can be reproduced at will with the following steps:
1. Open dashboard/ infolet/ prompts/ reports from analytics
2. give ODBC error

The error is hard to reproduce as same user that runs the report successfully is getting sometimes the error.

The issue has the following business impact:
Due to this issue, users cannot run reports


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