ODBC Driver Return An Error - The Oracle BI Server Is Not Currently Running (Doc ID 2133614.1)

Last updated on MAY 04, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to running dashboard / infolet / reports / selecting prompt,
the following error occurs.

ERROR
-----------------------
Odbc driver returned an error (SQLSetSmtAttrW).
The Oracle BI Server is not currently running

Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P:OI2DL65P
State: 08004. Code: 10092. [NQODBC] [SQL_STATE: 08004] [nQSError: 10092] The Oracle BI Server is not currently running. Cannot connect to server machine
Please have your System Administrator look at the log for more details on this error. (08004)
SQL Issued: {call NQSGetQueryColumnInfo('SELECT "Opportunity"."Status Name" FROM "Sales - CRM Pipeline"')}
SQL Issued: SELECT "Opportunity"."Status Name" FROM "Sales - CRM Pipeline"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open dashboard/ infolet/ prompts/ reports from analytics
2. give ODBC error

The error is hard to reproduce as same user that runs the report successfully is getting sometimes the error.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run reports

Cause

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