Import Fails (Doc ID 2133870.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms



When trying to perform an import in order to update the Opportunity Status, the import fails with an Error

The import ID is: XXXXXXXXXXXXX

ERROR
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Error A root catalog with a Base usage cannot be found in the Sales Catalog.Opportunity bulk import requires this type of catalog and usage to determine the default product group for revenue records.Ensure that the Sales Catalog is configured correctly and then repeat the import.

Error ODI-1226: Step V_DEFAULT_PROD_GRP fails after 1 attempt(s). ODI-1236: Error while refreshing variable CRM_MOO_IMPORT.V_DEFAULT_PROD_GRP. Caused By: java.lang.Exception: ODI-17511: No value to be set to variable CRM_MOO_IMPORT.V_DEFAULT_PROD_GRP . at oracle.odi.runtime.agent.execution.sql.RefreshVariableExecutor.execute(RefreshVariableExecutor.java:70) at oracle.odi.runtime.agent.execution.sql.SQLExecutor.execute(SQLExecutor.java:1) at oracle.odi.runtime.agent.execution.TaskExecutionHandler.handleTask(TaskExecutionHandler.java:50) at com.sunopsis.dwg.dbobj.SnpSessTaskSqlV.processTask(SnpSessTaskSqlV.java:410) at com.sunopsis.dwg.dbobj.SnpSessTaskSql.treatTask(SnpSessTaskSql.java:2625) at com.sunopsis.dwg.dbobj.SnpSessTaskSqlV.treatTask(SnpSessTaskSqlV.java:240) at com.sunopsis.dwg.dbobj.SnpSessStep.treatAttachedTasks(SnpSessStep.java:580) at com.sunopsis.dwg.dbobj.SnpSessStep.treatSessStep(SnpSessStep.java:468) at com.sunopsis.dwg.dbobj.SnpSession.treatSession(SnpSes


STEPS
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The issue can be reproduced at will with the following steps:
Create a new Import instance for Opportunity with the columns required

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update opportunities using import.

Cause

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