Benefits Extract Does Not Pull Up Employees Enrolled In A Legal Plan (Doc ID 2134185.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits - Version 11.1.10.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
Benefits Extract Data not pulling any data for legal Plan

EXPECTED BEHAVIOR
-----------------------
Benefits Extract Data should pull data for legal Plan

STEPS
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The issue can be reproduced at will with the following steps:
Navigation - Benefits Administration >> Evaluation and Reporting >> Extract Benefits Data

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Benefits Extract

 

Cause

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