Error When Trying To Create/Save/Delete a Document in Document Designer [An Unknown Error has occurred]
Last updated on MAY 24, 2016
Applies to:Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.
When attempting to create, save or delete a document in Document Designer, an error is received:
An unknown error has occurred
This happens for all documents, regardless of their size, time of creation or any other changes made recently.
Also, this behavior has been noticed recently after a document has been copied.
In the Doc Designer print logs, further errors can be seen.
INFO: Partial body read, Bytes still remaining in bodyBuf:43943
[DEBUG]: Parsing command data
[DEBUG]: XMLMind - Converting FO to DOCX
warning: unknown element "bookmark-tree" (line #1, column #27868)
warning: unknown property name "cpq-cell" (line #1, column #29537)
warning: unknown property name "cpq-cell" (line #1, column #29949)[...]
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